Terms & Policies
TERMS AND CONDITIONS
Agreement The following terms form part of the agreement between Aevum Developments Ltd (referred to as "we", "us", or "our") and the customer (referred to as "you" or "your"). These terms apply to the services and estimates provided by Aevum Developments Ltd.
Date of Commencement Work will, where possible, commence on the date as prior arranged and will be completed, subject to weather conditions, within a reasonable time frame. If detailed dates are provided, Aevum Developments Ltd reserves the right to reschedule the work in case of delays caused by adverse weather conditions. If work is delayed due to the customer’s actions (e.g., the building not being ready on the day of work commencement), Aevum Developments Ltd reserves the right to charge reasonable expenses incurred as a result of such delay.
Access to Property The customer agrees to provide Aevum Developments Ltd with full access to the property to facilitate the works. The customer or a designated representative must be present at the property during installation. If access is required to neighboring or adjacent properties, it is the customer's responsibility to obtain written permission and provide a copy to Aevum Developments Ltd before work commences. The customer also agrees to ensure that all mains services, including electricity and water, are available to facilitate the works.
Waste Removal Aevum Developments Ltd will use designated skips and disposal methods for waste removal. Any materials or waste not covered in the estimate will incur additional charges. Removal of large household white goods items (e.g., washing machines, dishwashers, fridges, and freezers) is the customer’s responsibility. If asbestos is found, its removal will incur an additional charge unless otherwise stated in the estimate. Materials removed remain the property of Aevum Developments Ltd unless otherwise agreed upon with the customer.
Parking The customer is responsible for ensuring adequate parking is available for the work vans. If parking permits are required, the customer must ensure they are arranged and paid for on the day of installation. Failure to provide adequate parking will delay the installation, and any additional costs incurred will be passed on to the customer.
Drawings and Structural Details The customer is responsible for providing any required drawings and structural details unless these are supplied by Aevum Developments Ltd. Any changes to drawings or specifications may be treated as a variation and could result in an additional cost.
Existing Floor and Ceiling Levels The customer assumes that the existing floor and ceiling levels in adjacent rooms are level. Any variations may result in additional work and costs.
Local Planning Consent If any local planning permission, Thames Water build-over agreement, or party wall agreement is required, the customer is responsible for obtaining these before work commences.
Site Security Site security is the responsibility of the property owner, unless otherwise specified in the estimate. Reasonable precautions should be taken to prevent theft of materials and tools.
Payment Upon acceptance of the estimate, the customer agrees to pay a non-refundable deposit to secure the booking. The remaining balance must be paid in full within the time frame stated in the estimate from the invoice date. Aevum Developments Ltd reserves the right to charge interest at a rate of 4% above the Bank of England base rate for late payments.
Please note that we do not accept payments over the phone. Our preferred methods of payment are "Faster Payment" or BACS. Credit/Debit card payments via PayPal Business are also accepted, subject to a 3.4% processing fee.Consequential Loss Aevum Developments Ltd is not responsible for any loss not directly attributable to the work performed or the manner in which it was carried out.
Cancellation
Under the Cancellation of Contracts Made in a Consumer’s Home or Place of Work etc. Regulations (2008), the customer may cancel this contract within 7 calendar days of signing the agreement (or within any extended period stated in the estimate) and will be entitled to a full refund, minus any reasonable administration costs incurred by Aevum Developments Ltd. Cancellations outside of this period will not be eligible for a refund.
Material Price Increases The price of materials is based on the estimate provided. If material prices increase by more than 2.5%, the additional cost will be passed on to the customer.
Insurance
Aevum Developments Ltd holds valid insurance covering the work carried out. The customer is advised to verify their own insurance to cover any potential damage or liability that may arise during the execution of the work. Aevum Developments Ltd is not responsible for the customer’s insurance coverage.
Customer’s Obligations
The customer agrees to:
Ensure the site is prepared for the work to be carried out as per the schedule.
Cooperate and communicate promptly with Aevum Developments Ltd to facilitate the timely completion of the works.
Inform Aevum Developments Ltd of any specific requirements or circumstances that might affect the work (e.g., hazardous materials, restricted access).
Health and Safety
Aevum Developments Ltd will comply with all relevant health and safety legislation while undertaking the works. The customer agrees to ensure that the site is free of hazards that could pose a risk to workers, and any issues related to health and safety must be communicated to Aevum Developments Ltd prior to commencement.
Data Protection
In compliance with applicable data protection regulations, Aevum Developments Ltd will handle any personal data collected during the course of the agreement with the utmost care and in accordance with its Privacy Policy. The customer consents to the collection and processing of personal data as described in the Privacy Policy.
Website Disclaimer
The information on this website is for general informational purposes only. While we make every effort to ensure the information is accurate and up-to-date, we do not make any representations or warranties regarding the completeness, accuracy, reliability, or suitability of the information, products, or services offered on this website. Any reliance placed on this information is at your own risk.
In no event will Aevum Developments Ltd be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss arising from the loss of data or profits, arising from or in connection with the use of this website.
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